The Data Protection Act 1998 (DPA) (the General Data Protection Regulation GDPR from May 2018) protects the rights of individuals by setting out rules about what organisations can and cannot do with information about people. We are required to process and retain individuals’ data lawfully and fairly. In order to ensure that we meet the requirement for fairness, you will find information below on how we process all personal data.
At Homa Psychotherapy Centre LLP we take our obligations under the Data Protection Act very seriously and will always ensure personal data is collected, handled, stored and shared in a secure way.
The following privacy policy outlines what personal data we collect, how we use it and who we share it with. It also provides guidance on your individual rights and how to make a complaint to the Information Commissioner’s Office, the regulator for data protection in the UK.
Homa Psychotherapy Centre LLP’s official contact details are:
Homa Psychotherapy Centre LLP
Data Protection Co-ordinator
26 Lloyd Baker Street
London
WC1X 9AW
Homa Psychotherapy Centre LLP’s Data Protection Co-ordinator is Sophie Boss
Homa Psychotherapy Centre LLP gathers and processes information about trainees for the following purposes:
- To enable Homa Psychotherapy Centre LLP staff to communicate with prospective practitioners and clients.
- To monitor, complaints and disciplinary cases.
- To monitor, develop and update Homa Psychotherapy Centre LLP’s systems to ensure they operate efficiently and securely.
Detail collected on contact form
- Name
- Contact telephone number
- Email address
Homa Psychotherapy Centre LLP will not hold onto personal data for longer than is necessary.
Homa Psychotherapy Centre LLP has a retention schedule in place for the different categories of data it holds.
Your rights
The GDPR provides the following rights for individuals:
- The right to be informed
- The right of access
- The right to rectification
- The right to erasure
- The right to restrict processing
- The right to data portability
- The right to object
- Rights in relation to automated decision making and profiling
For more information about these rights see:
Knowing what we hold about you (the right to be informed and the right to access), an individual has the right to ask Homa Psychotherapy Centre LLP what personal data we hold about them and to ask for a copy of that information.
This is called making a Data Protection Subject Access Request. A Subject Access Request should be submitted in writing via email to Homa’s Data Protection Co-ordinator or by letter to the postal address provided above.
Homa Psychotherapy Centre LLP reserves the right to ask you to provide proof of identification and for you to clarify your request if it is unclear. You will normally receive a reply no longer than one calendar month from the date you make the request in writing. If you are unhappy with the initial response you can ask Homa Psychotherapy Centre LLP to undertake a further search if there is specific information you have good reason to believe exists but that hasn’t been provided.
Right to correct what we hold about you (rectification)
If you believe that Homa Psychotherapy Centre LLP holds information about you that is factually incorrect or out of date, please email the Data Protection Co-ordinator at sophieboss@homapsychotherapypractice.london providing the correct information, and we will seek to update it within one month.
The right to ask us to stop processing your data or delete it (erasure or restrict processing) – also sometimes called right to be forgotten.
You also have the right to withdraw consent from the processing of your personal data by Homa Psychotherapy Centre LLP at any time, if the basis for processing of your data relies on consent. If you wish to have your personal information deleted or restrict how we are processing it, please let us know and we will take reasonable steps to comply with your request (unless we need to keep it for academic records, legal, auditing, professional regulation, complaint handling or internal risk management reasons which can be valid reasons to retain data).
Right to data portability
The right to data portability gives you the right to receive a copy of personal data that you have provided to us, or have it sent directly to another data controller in a machine readable format. This right only applies when the data processing is based on consent or a contract and the data processing is automated (i.e. excluding paper records).
Right to object
If we become aware of any ongoing concerns or problems concerning our privacy practices, we will take these issues seriously and work to address them with you.
You also have the right to complain to the UK Regulator the Information Commissioner’s Office (ICO’s) if you believe your request has not been dealt with properly or you have a complaint to raise against Homa.London for any other data protection related issue. A complaint can be raised via the ICO’s website or write to the following address:
The Office of the Information Commissioner
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Rights in relation to automated decision making and profiling
Homa Psychotherapy Centre LLP does not undertake any automated decision making or profiling.
All trainees, staff and any other relevant individuals who handle personal information which Homa Psychotherapy Centre LLP is responsible for following the requirements of our Data Protection and Privacy Policy